Customer Service

Provides great customer service to the campus community and our multi-trade staff. Our customer service representatives are responsible for receiving daily maintenance requests from the campus community and FM Staff, and dispatching the calls to the appropriate resource group in a timely manner.

The Customer Service Center also coordinates and directs dissemination of vital information regarding scheduled building shut-downs, emergency building shut-downs or any type of emergency which would impact the campus.

Customer Service Manager, Sue Sheppard